Our client is well-known reputation organisation specialises in the manufacture and supply of both structural and non-structural plywood. They are currently looking for an experienced customer service representative

Responsibilities

• Receiving and placing customer service telephone calls
• Inbound calls and taking enquiries and sales orders
• Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
• Resolving customer complaints, managing database records, drafting status reports on customer service issues
• Data entry and research as required to troubleshoot customer problems

  Customer Service Representative Qualifications / Skills:

  • Customer service
  • Product knowledge
  • Market knowledge
  • Quality focus
  • Problem solving
  • Documentation skills
  • Phone skills
  • Listening
  • Resolving conflict
  • Analyzing information
  • Multi-tasking

    Education, Experience Requirements:

    • University/college degree is an asset
    • Familiarity with office software and phone systems a plus
    • Previous experience, especially in particular industry, preferred

      How to apply:

      If you are a motivated, high energy individual and look for an international and exciting opportunity, then apply now by clicking the link "Apply for this job". Or email your CV and Cover Letter explain why you're the best fit for this role : jnguyen@adecco.co.nz